What Is a Patient Portal?
A patient portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records—called an Electronic Health Record or EHR—from anywhere with an Internet connection.
Why Is Using a Patient Portal Important?
Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor and sometimes even save a trip to the doctor’s office.
What Can I Do With a Patient Portal?
The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.
Other features may include
- Exchanging secure e-mail with your health care team
- Requesting prescription refills
- Scheduling non-urgent appointments
- Checking your benefits and coverage
- Updating your contact information
- Making payments
- Downloading or completing intake forms
A patient portal may also allow you to access these features on behalf of your children or other dependent family members.
How Do I Get Access to a
Upon arrival to Five Rivers Medical Center, you will be asked for a valid Email address that you would like associated with your account. After your information is put into the electronic system, you will receive an email with a link to the Patient Portal as well as your user identification needed in order to access the portal.
Once your account is set up, you’ll be ready to conveniently access your health information and medical records.
Your Health Information Is Private, Secure, and Protected
Patient portals have privacy and security safeguards in place to protect your health information.
The only Patient information currently available in the Patient Portal is medical records created since the Portal was established.